Set Default Tabs

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How to Set Default Tabs for a Case Type?

To set Default Tabs for a Case Type follow the below mentioned steps:

 

1.Click on Settings menu > and select Case Types;
2.Once a Grid is loaded on your screen, click on the "Set Default Tabs" link on the intended Case Type row;
3.A pop-up window will open as shown below with a list of Tabs. Click on the check box against the Tab Name that you want to set as Default Tab.

 

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