Create New Case Type

How to create a new Case Type?

To create a new Case Type follow the below mentioned steps:

1.	Click on Settings menu > and select Case Types;

2.	Once a Grid is loaded on your screen, click on the New button on the top left corner of the Grid;

3.	A pop-up window will open as shown below. Enter the Case Type Name, Short Name, and Description;

4.	Click on SAVE button.

clip0038