Create New Case Status

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How to create a new Case Status?

To create a new Case Status follow the below mentioned steps:

 

1.Click on Settings menu > and select Case Status;
2.Once a Grid is loaded on your screen, click on the New button on the top left corner of the Grid;
3.A pop-up window will open as shown below. Enter the Case Status;
4.Click on SAVE button.

 

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