Allow Case Access

How to Allow Case Access?

To Allow Case Access follow the below mentioned steps:

1.	Click on Settings menu > and select Manage Users;

2.	Once a Grid is loaded on your screen, click on the "Allow Case Access" link on the intended User row for whom you want to Allow Case Access;

3.	A pop-up window will open with a list of Cases on the left pane;

4.	Click on a particular case and it will load a list of default tabs set in that case. Each Tab will have three check box next to it;

5.	Click on these check box to set read, edit, or delete rights for the user for that particular Tab.

Note:

(1). If you do not wish to give rights to a user to a particular Tab, then leave the check boxes of that Tab unchecked.

(2). Checking only the read check box will allow the user to only view the data and they cannot make any changes to the Tab.

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